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Unit: Office Of The Provost MBU

Department: Academic Operations

Duties & Responsibilities:

Reporting to the Senior Administrator in the Office of the Provost, the Academic Agreements Manager supports the administration and management of VCU academic agreements by serving as a primary point of contact for agreement intake, workflow coordination, records maintenance, stakeholder communication, and process support. This position assists with the administration of agreement-related processes, supports compliance review activities, contributes to the maintenance of agreement resources and training materials, and works collaboratively with team members to ensure efficient and consistent agreement management practices. The successful candidate will possess strong organizational skills, attention to detail, excellent communication abilities, and experience working within a higher education environment. This position requires the ability to manage large volumes of documentation, maintain confidentiality, and provide responsive support to stakeholders while adhering to established processes and procedures.

Typical Responsibilities:

• Serve as the initial point of contact for academic agreements, conducting preliminary reviews for completeness, required documentation, and adherence to established university processes. Coordinate agreement routing, monitor progress through review and approval workflows, follow up with stakeholders as needed, and assist in managing agreements throughout the execution process.
• Support the maintenance and organization of the academic agreements inventory by ensuring agreements and related documentation are appropriately recorded, filed, and tracked within established systems and processes. Assist with updating records, monitoring key dates, and responding to information requests related to agreement status and documentation.
• Support compliance review activities by gathering documentation, tracking required information, and assisting with follow-up efforts to ensure institutional records are accurate and complete.
• Communicate with faculty, staff, and, as appropriate, external partners regarding academic agreement processes, documentation requirements, submission procedures, and agreement status updates. Provide guidance on established workflows and assist stakeholders in navigating agreement-related processes.
• Maintain confidentiality of sensitive academic, legal, and institutional information, handling all documentation with discretion and care.
• Collaborate with team members to develop, maintain, and deliver training materials, guidance documents, and communications related to academic agreement processes. 
• Provide process-related support and education to internal stakeholders to promote consistency, understanding, and adherence to established procedures.
• Collaborate with team members to maintain and update website content related to academic agreement processes, including agreement template libraries, procedural guidance, contact information, and other stakeholder resources. Assist in ensuring information is accurate, current, and accessible to university constituents.
• Contribute to cross-functional projects and team initiatives, providing support during periods of high operational demand and assisting with special assignments as needed to support unit priorities.

Minimum Qualifications:

• Bachelor's degree in a relevant field and 1 to 3 years of relevant professional experience or equivalent combination of education, training, and experience 
• Two (2) or more years of experience supporting contract administration, agreement management, compliance processes, program administration, or related administrative functions.
• Strong written and verbal communication skills with the ability to prepare clear, professional communications and effectively interact with a variety of stakeholders.
• Exceptional attention to detail and strong organizational skills, with the ability to manage large volumes of documentation and multiple agreements simultaneously.
• Demonstrated ability to organize work effectively, balance multiple responsibilities, and follow through on assignments in a timely manner.
• Ability to work independently and collaboratively, demonstrating initiative, sound judgment, and a commitment to supporting team goals and shared responsibilities.
• Discretion and integrity in handling confidential information, with a commitment to maintaining confidentiality and following university standards.
• Proficiency in Microsoft Word and the ability to learn and utilize university systems and technology platforms.
• Demonstrated ability to work in and foster an environment of respect, professionalism and civility with a population of faculty, staff, and students from all backgrounds and experiences, or a commitment to do so as a staff member at VCU.

Preferred Qualifications:

• Experience using contract lifecycle management and workflow tools, such as AXDRAFT and Smartsheet.
• Two (2) or more years of relevant professional experience working in an academic unit within an institution of higher education

The Office of the Provost is committed to the growth and professional development of the Academic Operations team and will provide opportunities to foster a culture of learning and career development.

Salary Range: $57,700 - $70,000

Benefits: All full-time university staff are eligible for VCU’s robust benefits package that includes comprehensive health benefits, paid annual and holiday leave, generous tuition benefits, retirement planning and savings options, tax-deferred annuity and cash match programs, employee discounts, well-being resources, abundant opportunities for career development and advancement, and more.

FLSA Exemption Status: Exempt

Hours per Week: 40

Restricted Position: No

ORP Eligible: Yes

Flexible Work Arrangement: Hybrid

University Job Title: Program Manager GA 1-3 (19221-19223)

Priority Consideration Date:  For priority consideration, please submit your application by Friday, October 23, 2026.

Contact Information:
Contact Name: Kayla Watts
Contact Email: kewatts@vcu.edu