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Unit: Office Of The Provost MBU

Department: Academic Affairs

Department Summary: Under the leadership of the interim provost, Arturo Saavedra, M.D., Ph.D. and the senior vice provost for academic affairs, Andrew T. Arroyo, Ed.D., the department of Academic Affairs fosters the development of the university’s academic programs, emphasizing high-quality teaching and learning experiences and supporting deans, faculty, and students as they pursue their scholarly goals.

It also ensures the integrity, rigor and transparency of academic programs and provides leadership to critical areas tied to student success, and serves as the university’s liaison to the State Council for Higher Education in Virginia (SCHEV) and the Southern Association of Colleges and Schools Commission on Colleges (SACSCOC).

Duties & Responsibilities:

Located within the Office of the Provost, the Assessment Coordinator helps to facilitate a comprehensive institutional assessment process to support university-wide student learning outcomes and program-level excellence. This role works most collaboratively with the Vice Provost of Academic Planning and Institutional Effectiveness, the Director of Institutional Effectiveness, and the Compliance Specialist to implement standards-based outcomes assessment, perform program productivity analysis, and facilitate data-driven continuous improvement plans across the institution.

Primary Responsibilities

Assessment

• Coordinate the general education assessment process and analyze assessment data for the seven general education learning outcomes—including civic engagement, communicative fluency, ethical reasoning, global and cultural responsiveness, information literacy, problem solving, and quantitative literacy.

• Analyze QEP-specific learning outcomes assessment data.

• Provide feedback on academic program and administrative effectiveness assessment reports.

• Produce reports and visualizations for diverse stakeholders, providing actionable recommendations for continuous improvement.

• Maintain communication plans for internal and external stakeholders regarding assessment activities and institutional progress.

• Coordinate the tracking of program improvement efforts to measure the impact of changes implemented over time.

• Assist in collecting and organizing data for SACSCOC and SCHEV reporting and monitor relevant accreditation standards for ongoing compliance.

Institutional Effectiveness and Compliance

• Conduct regular analysis of program productivity metrics (e.g., enrollment trends, degree completion rates, and resource utilization) to support institutional planning.

• Assist in maintaining and analyzing student location data.

• Assist in maintaining the professional licensure disclosure data.

Professional Development

• Develop and deliver professional development materials and workshops on best practices in assessment.

• Provide targeted resources and support for committees and units engaged in assessment.

• Collaborate with faculty to develop and maintain curriculum maps that align program-level curricula with general education and Quality Enhancement Plan (QEP) outcomes.

• Assume other such duties as assigned.

Qualifications:

• Bachelor’s degree required; Master’s degree preferred.

• 1-3 years of professional experience in assessment, accreditation, program evaluation, and/or institutional research, or an equivalent combination of education, training, and experience. 

• Proficiency with assessment software, learning management systems (LMS), and statistical software (e.g., SPSS)

• Demonstrated ability to extract, aggregate, and report complex data accurately to audiences with varying levels of data literacy.

• Familiarity with FERPA and the handling of sensitive/confidential information

• Knowledge of best practices, current trends, and/or directions in assessment in higher education

• Demonstrated experience working in and fostering an environment of respect, professionalism and civility with a population of faculty, staff, and students from various backgrounds and experiences, or a commitment to do so as a staff member at VCU

Preferred Requirements

• Master’s degree from a regionally accredited college or university with 1-3 years of professional experience in assessment, accreditation, program evaluation, and/or institutional research, or an equivalent combination of education, training, and experience.

• Teaching experience in higher education, online, hybrid and/or face-to-face preferably in a general education discipline.

Salary Range: Up to $55,000

Benefits: All full-time university staff are eligible for VCU’s robust benefits package that includes comprehensive health benefits, paid annual and holiday leave granted up front, generous tuition benefits, retirement planning and savings options, tax-deferred annuity and cash match programs, employee discounts, well-being resources, abundant opportunities for career development and advancement, and more.

FLSA Exemption Status: Non-Exempt

Hours per Week: 40

Restricted Position: No

ORP Eligible: No

Flexible Work Arrangement: Hybrid

University Job Title: 1921B - Program Specialist GA Base